How to Reset the Nickname and the Automatic Completion Caches in Outlook

Microsoft Outlook’s automatic name checking feature and the automatic completion feature maintains the nicknames that are generated while you use Outlook. If for any reason the cache is damaged or corrupted. Outlook may have difficulty recognizing recipients. Or it may even point to incorrect contacts when an email address is automatically filled into the field. Or even worse. You may accidently send the email to the wrong contact. Which is not only embarrassing depending on the contents of the email but also a security risk depending on the type of business that you do.

Outlook 2010

  1. Let’s start a new email message.
  2. Type in the first few characters of the corrupted contact’s name that you wish to remove from cache.
  3. After typing a few characters of the contacts name you will see it pop up. Do not select it.
  4. Look for the X next to the corrupted contact. Click the X to remove the name from the listing.

 

Outlook 2007 or Outlook 2003

  1. Let’s start a new email message.
  2. Type in the first few characters of the corrupted contact’s name that you wish to remove from cache.
  3. When the contact appears on the list of suggested names, use the control keys UP & DOWN arrow keys to select the entry, press DELETE to remove the corrupted key.

 

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